At Mum and Beyond Stores, we protect your privacy and treat your personal information with utmost care and respect. We do not share or sell your personal information.


This privacy policy explains how we will collect, use and protect your personal information – any information about you which is personally identifiable such as your name, address, telephone number or email address. This information will be referred to as “Your Information” in this policy and includes information collected by us when you use our website, open an account through our website or shop in our online store.

About us

Mum and Beyond Stores is a family-owned, Limited Liability Company that is registered, located and trading in Nigeria. Our registered office is Plot 1, Adewumi Layout, Opposite TCTC Junction, Eleyele road, Ibadan, Oyo State, Nigeria, 200283.

By providing your information to us through any of the above means, you consent to this Privacy Policy and authorise us to use your personal data in the ways stated in this policy.

These are the information we collect about you.

Information provided by you

When you sign up for an account on our website, complete an order purchase on our online store, contact our customer service team, send us an email, post on our blog, or communicate with us in any way, you are voluntarily giving us information that we will collect and/or store.

We may collect, process and store the following personal information about you:

  • Your contact information, which may include but is not limited to: your name (first and last name); your date of birth; your gender; your physical address; your email address; your telephone number.
  • Details of your visits to our website and the resources that you access
  • Correspondence you have with us, whether by writing, by phone or by email.

Please note that if you choose not to provide us with certain information, we may be unable to provide you with your requested product/service.

Information we collect automatically

Like most websites, we use cookies and similar tracking technologies on our website to analyse trends, maintain the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole.

Cookies are used to help us remember and process the items in your shopping basket, to understand and save your preferences for future visits, to compile data about the number of users and the pages they visit on our website. This helps us understand how users navigate our website so we can offer better on-site experiences and tools in the future.

If you prefer, you can choose to turn off all cookies via your computer’s browser settings. Like most websites, if you turn off your cookies, some of our services may not function properly; however, you can still place orders by contacting our customer services here.

Information from other sources

We may also obtain information about you from third party sources, such as social media platforms, based on your interactions with us on these platforms. We use this information to provide relevant marketing and content to you and to develop and provide you with more relevant products features, and services.

How we use your information

We may use your information for one of the following purposes:

  • Setting up, operating and managing your account;
  • To respond to any enquiry from you regarding a transaction you have made with us;
  • To enforce or apply our terms of use;
  • To investigate suspected unlawful, fraudulent or other improper activity connected with use of our website and to report a crime or suspected crime, including money laundering or fraud;
  • To comply with our legal and regulatory duties, obligations and responsibilities;
  • To enhance our customer service and provide a more personalised service;
  • To keep you informed of future events, offers and promotions from us.


We may use your information to send you targeted marketing material from time to time relating to our products such as future events, other promotional activities and information about product launches and special offers that we feel may be of interest to you.  We may communicate with you by the following methods: email, SMS and telephone. You have the right to stop receiving our marketing communications at any time.

If you no longer want to receive these communications or would like to change your marketing preferences you can inform us by emailing us at [email protected]  and these communications will be stopped or modified as soon as reasonably practicable. To stop receiving our promotions via email, please click the link found at the bottom of each email or update your account preferences.

How We Protect Your Information Online

The security of personal data is important to us. We maintain appropriate administrative, technical and physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, alternation, unauthorised disclosure or access, use and all other unlawful forms of processing of the personal data in our possession. Any payment transactions will be encrypted using SSL technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How We Store Your Information

Personal information you provide to us through our website is stored on our secure systems within the UK.

We do our best to keep your personal data on our records accurate and up to date. If your data changes (new email address or change of home address), then you are responsible for notifying us of those changes so we can get your orders to you without delay or error.

If you would like to request a copy of the personal information we hold about you or to update your data preferences; please write to us at: 

Plot 1, Adewumi Layout, Opposite TCTC Junction, Eleyele road, Ibadan, Oyo State, Nigeria, 200283 or contact us at: [email protected] putting ‘Privacy Policy’ in the subject line.

We may request proof of your identity – this is to ensure we do not pass personal information to anyone else other than the person making the request. The statutory time for our response is one calendar month, but we will endeavour to respond sooner.

If you believe any of the personal information we hold on you is out of date or incorrect, or you wish it to be deleted please contact us at [email protected] and put ‘Change of personal details’ in the subject line.

Changes to Our Privacy Policy

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on our website. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Policy.

Questions & Concerns

If you have any questions or comments, or if you want to update, delete, or change any of your personal information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by post or email at:

Plot 1, Adewumi Layout, Opposite TCTC Junction, Eleyele road, Ibadan, Oyo State, Nigeria, 200283 or contact us at: [email protected]

Last updated December 2021.

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